Customer Success Manager

Jennifer Janke

We’re growing…quickly…and looking to ensure that we continue to provide the first class, consultative experience we feel is so critical to the success of our clients. We are obsessed with exceeding our clients’ expectations from onboarding to launch and beyond and with delighting them with our tool set, analytics and support. To that end, we are looking to add another amazing member to our team.

If you are driven to dig in, to investigate, to research, to support, to consult and to optimize; If you are passionate about helping your clients win; If you like process but are open to a rapidly changing and growing environment; then this is the role for you.

Chargeback Analyst

Tommy Gunn

Chargeback analysts play a critical role and must be highly detail oriented. Analysts must ensure that chargeback re-presentments and documentation sent to payment processors on behalf of our clients are complete and without error.  Analysts are expected to work efficiently to meet goals, cross train in other areas of the business, and provide exceptional support to our clients. Experience in Quality Assurance is helpful.

Data Entry Specialist

Tommy Gunn

Data Entry Specialists are responsible for completing data entry tasks in our internal chargeback management system.  Successful candidates will have a strong attention to detail and processes. Analysts are expected to work efficiently to meet goals and to cross train in other areas of the business to provide exceptional support to our clients.