dispute resolution

Introducing the Chargeback App, the first and only dispute management platform built for your team.
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Simplified dispute management

THE CHARGEBACK APP


Simplified dispute management.

Ecommerce platform, payment processor and gateway data are finally brought together so your customer dispute management is faster and more effective.



No more tedious data-pulling. No more barriers to ROI.

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Issuer alerts, compelling responses and real-time resolution – in one tool.

Wave goodbye to tedious data pulling and copy+paste nightmares. Chargeback quickly identifies and aggregates your data to automate and streamline dispute resolution.

Order, transaction, alert and dispute data is aggregated into a single record.

Guided workflows help you add required and optional evidence blocks.

A multipage PDF and DOCx is generated to send to back to the issuer.

Fast, accurate, and compelling responses.

Wave goodbye to tedious data pulling and copy+paste nightmares. Chargeback quickly identifies and aggregates your data so you can quickly respond to alerts and disputes.

Order, transaction, alert and dispute data are aggregated into a single record.

Guided workflows help you add required and optional evidence blocks.

A multipage PDF and DOCx is generated to send back to the issuer.

HOW THE APP WORKS


Compelling responses made easy.

Connect your data sources.

Order, transaction, alert and dispute data aggregates into a single record.

Add compelling evidence.

Guided workflows help you add required and optional evidence blocks.

Download the response.

A multipage PDF and DOCx is generated to send to back to the issuer.

Powered by your data.

Chargeback integrates with the most-widely used shopping cart technologies and payment providers.

 

POWERED BY YOUR DATA


Put the data from your store to work.

Chargeback integrates with the most-widely used shopping cart technologies, payment providers and gateways.

Powered by your data.

Chargeback integrates with the most-widely used shopping cart technologies, payment providers and gateways. Put the data sources powering your store to work.

Level-up your team.

Chargeback is the only dispute management platform designed to empower your team, not replace it.

Level-up your team.

Chargeback is the only dispute management platform designed to empower your team, not replace it.

Learn More
 

Chargeback allows us to see a fully detailed reason code breakdown, what chargebacks are occurring, and our win-loss rates. Over the last year, we’ve gained additional insight into our payments and fraud landscape. We are equipped with new data and better positioned to take informed action.

Alice Zhou, Director of Ecommerce Operations, Levi Strauss & Co.


So far I am pretty impressed with the Alerts functionality in being able to stop these shipments before they turn into fraud chargebacks. We prevented $7,500 in goods from leaving the warehouse in the first two weeks. The ROI was clear from the beginning.

Steve Ber, Vice President of Finance, Power Equipment Direct

 

We’ve gained additional insight into our payments and fraud landscape. We are equipped with new data and better positioned to take informed action.Alice Zhou, Director of Ecommerce Operations, Levi Strauss & Co

We prevented $7,500 in goods from leaving the warehouse in the first two weeks. The ROI was clear from the beginning.Steve Ber, Vice President of Finance, Power Equipment Direct

See for yourself.

Leverage API’s, plugins and our technology and experience to simplify your dispute management.

CHECK OUT THE FEATURES

See for yourself.

Leverage API's, plugins and our technology and experience to simplify your dispute management.
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