Resources for managing payment fraud and disputes

The world of fraud, disputes, and chargebacks is complex. So, we aim to turn rules and regulation prose into plain-speak, reveal new ways to improve in-house processes, and, hopefully, help make you feel like a dispute expert.


Resource Library

eBooks & Guides

We research topics, interview thought leaders, conduct surveys and share content that will help our clients and partners succeed.



There’s much to be said about in-person meetings in the digital age. Slightly nostalgic and extremely informative to say the least.


Reason Code Encyclopedia

The Chargeback Reason Code Library is your comprehensive guide to reason codes, modifiers,
time limits, and compelling evidence for the four major card brands.


Jump to network specific reason codes

  • American Exrpress

  • American Exrpress

  • American Exrpress

  • American Exrpress

Cool? Let us show you the numbers

We geek out over showing companies just how big of an impact real-time dispute management makes. One of our dispute experts is hoping you’ll schedule a live demo to find out your ROI.

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