American Express Inquiry Reason Code 158

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American Express Inquiry Reason Codes

American Express Inquiry Reason Code 158

Description of Reason Code 158

Credit for Returned Merchandise

Insights from Rules and Regulations

The cardholder has requested credit for merchandise that was returned to your business.

How to Win Reason Code 158

Issue a credit or provide a copy of your return policy and explain why credit is not due.

Transaction Modifiers applicable to Reason Code 158

  • None

Additional Information About Reason Code 158

Reason code is categorized: American Express, Inquiries

Use the Chargeback App to respond to American Express Inquiry Reason Code 158.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.


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