American Express Inquiry Reason Code 158
Description of Reason Code 158
Credit for Returned Merchandise
Insights from Rules and Regulations
The cardholder has requested credit for merchandise that was returned to your business.
How to Win Reason Code 158
Issue a credit or provide a copy of your return policy and explain why credit is not due.
Transaction Modifiers applicable to Reason Code 158
- None
Additional Information About Reason Code 158
Reason code is categorized: American Express, Inquiries
Use the Chargeback App to respond to American Express Inquiry Reason Code 158.
The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.