I want chargeback responses.

Sit back as your Magento data creates chargeback responses in seconds.

Get Started with Real-time Dispute Resolution

A chargeback solution where you’re in control.

Drastically reduce response generation time.

Generate responses in seconds once your data sources are connected instead of spending hours scouring hundreds of data points.

Accurate data pulled directly from your technology.

Response data is pulled directly from Magento and your payment gateway, so it’s always accurate and unfettered by human error.

Based on card network rules and regulations.

We built each chargeback response based on the specific rules and regulations from Visa, MasterCard, American Express, and Discover.

The first DIY dispute management platform.

Respond to chargebacks and manage disputes on your own schedule without granting access to third-party vendors.

We’ll help you understand customer disputes.

Rely on our decades of payments industry experience along every step of the response and management process.

How it works.

Magento and your payment gateway send response-relevant data into the Chargeback app.

Review and bolster your response data to address the disputes unique circumstances.

Send your processor the complete response that you download via PDF or editable DOCx.

Every response includes relevant data.

Responses you create with Chargeback include data from Magento and your payment gateway that’s specific to the dispute category, card network, transaction type, and industry in which you operate. The end result is a downloadable multipage PDF or editable DOCx.

  • terms_and_conditionsTERMS AND




  • authorization_detailsAUTHORIZATION


    sales_receiptsSALES RECEIPTS

  • product_detailsPRODUCT
  • customer_communicationCUSTOMER


Fraud teams, meet mission control.

Introduce your fraud team to automated chargeback management and watch productivity soar. Chargeback is the only do-it-yourself dispute management platform designed to empower in-house teams.

Streamline responses: connect your payment gateway.

Complete your Chargeback account by connecting your payment gateway along with Magento. Transactional and customer data come together in one centralized location to transform regular responses into compelling responses with a full view of the customer and their dispute.

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See simplified chargeback management for your Magento store.

Request an invitation to see if you qualify for our early-access beta program.

Get Started with Real-time Dispute Resolution