Download the Customer Service Policy Guide
Retain Customers & Prevent Chargebacks
71% of consumers end a business relationship due to poorly designed or non-existent customer service policies. Learn the basics of creating a strong customer service policy with our free guide and template.
With a strong customer service policy as your foundation, you prevent chargebacks from ever occurring. Download the guide to find out how!
What's included in the download
An introduction to customer service policies.
Why customer service policies are important.
How to build company culture and ethics.
Real-world examples to educate and inspire.
A template to get you started on your policy.
Craft your customer service policy
Customer Service: How to Retain Customers
A customer service policy is essential for providing outstanding customer happiness by ensuring your team is running smoothly. 44% of customers switch to a competitor after a bad customer service experience. Without a policy, your business is at risk of losing loyal customers and losing potential customers to your competitors.
Support a customer-centric approach with real-time dispute management
Poor customer service policies, especially those related to returns, have a direct impact on disputes. Keep your customers happy with policies that focus on them—and keep your bottom line happy with dispute management that protects your revenue. Find out more during a live demo with one of our dispute experts.
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