Download the Reason Code Encyclopedia

Chargeback Reason Code Encyclopedia

Win more chargebacks when you download the Reason Code Encyclopedia. It contains every reason code from Visa, MasterCard, American Express and Discover. In addition to definitions for each reason code, the encyclopedia contains time limits, transaction modifiers and suggestions for compelling evidence.

The Reason Code Encyclopedia is the only way to have every reason code from every network in a single, easy-to-read, and easy-to-use document.

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What's inside the encyclopedia


Reason code definitions


Descriptions and Insights


Compelling Evidence Examples


Common Acronyms


Visualization of Visa Claims Resolution

Your new go-to guide

The only comprehensive resource for dispute reason codes

Forget spending hours pouring over complicated rules and regulation documentation from the card networks. Instead, get all of that information synthesized into a one, easy-to-digest and understand guide: the Chargeback Reason Code Encyclopedia. With every reason code from Visa, MasterCard, American Express, and Discover, there's no need to look anywhere else.

Become an instant dispute expert

The Chargeback App is already programmed with deep dispute knowledge and response expertise, so you automatically include the most compelling evidence possible in your dispute responses. Find out how it's done during a live demo with one of our dispute specialists.

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