Careers

Join the Chargeback Team

We’re a different kind of tech team — one that thrives off of our differences, always challenges the status quo, and above all, gets stuff done.

See Current Openings
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We’re Different (and That’s Okay)

Our myopic focus on the customer leaves little room for inter-office politicking and manipulation tactics. Everyone has the opportunity to innovate, because the environment is one where you can speak your mind and try new things.

That’s not normal and, ultimately, it’s polarizing (anonymous reviews on job search sites can attest to that). But we think that’s what makes it special. Hey, we’re self-aware to know our collective style won’t always jive with every single person. And that’s okay. Because when we do find like-minded individuals, magic happens.

On a Mission of Continuous Self-Improvement

The hallmark of a tech startup is an enviable, people-centric culture. But what’s often glossed-over are hurdles companies must climb over to foster and build the culture they perpetrate. Those hurdles get pretty big during times of critical growth in the company.

We’ve made mistakes on our journey. But we use our missteps to help guide our next steps — steps that lead us forward on our mission of continuous self-improvement. That mission is a cornerstone of the core values that guide us as a company.

Learn More About Our Core Values and Culture →

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Working at Chargeback

We’re all about offering an alternative to the Silicon Valley shtick with a dose of Silicon Slopes realness. That means offering benefits and fostering a culture that make every employee feel supported and valued.

Benefits

Health/dental/vision insurance and unlimited PTO are just the foundation of a robust array of benefits.

Culture

No-nonsense and always kind. We don’t take ourselves too seriously, but we are serious about our customers.

Location

Being in the heart of Downtown SLC provides all the amenities and ~vibes~ you expect in a bustling city center.

Current openings

Customer Success Manager

If you are driven to dig in, to investigate, to research, to support, to consult and to optimize; If you are passionate about helping your clients win; If you like process but are open to a rapidly changing and growing environment; then this is the role for you.

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VP of Sales

Chargeback is excited to welcome a passionate and innovative Sales Executive to our leadership team. If you are a sales leader with experience scaling Series A SaaS organizations, and you want to be a critical asset in our continued growth (150% growth in 2019), then we’d love to speak to you. Chargeback is the industry-leading SaaS platform that takes the pain out of credit card dispute management and already serves many of the most well-known physical/digital goods and subscription retailers in the world. This role will report directly to the CEO and is responsible for defining, developing, and executing on sales processes and methodologies that consistently deliver on revenue growth objectives within our target markets.

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Financial Controller

The Controller will be responsible for the financial reporting, operations, and controls of a rapidly growing international SAAS (Software-as-a-Service) company. You will be a leader in the company’s rapidly growing Salt Lake City office and help to shape and drive the culture of the organization.

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Sales Development Rep (BDR/SDR)

Chargeback is looking for a highly motivated Sales Development Representative to help drive the company’s sales of our Dispute Management Platform. This role is about connecting, qualifying, and converting.

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Account Executive

We’re expanding the Chargeback sales team and need passionate, tenacious people to come aboard. As a member of the sales team, you’ll identify opportunities, perfect outreach tactics, and research potential clients. You’ll also run demos of Chargeback’s software and help potential clients understand all that Chargeback can do for their business.

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Senior Software Engineer

Software engineers work on automating complex tasks, providing meaningful interfaces to customers and internal employees, and ensuring our products are secure and reliable. We are dedicated to clean, elegant code and robust, highly tested systems.

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Chargeback Analyst

Chargeback analysts play a critical role and must highly detail oriented. Analysts must ensure chargeback representment and documentation to a payment processor on behalf of our clients is complete and without error. Analysts are expected to work efficiently to meet goals and to cross train in other areas of the business to provide exceptional support to our clients. Experience in Quality Assurance is helpful.

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Data Entry Specialist

Data Entry Specialists are responsible for completing data entry tasks into our internal chargeback management system. Successful candidates will have a strong attention to detail and processes. Analysts are expected to work efficiently to meet goals and to cross train in other areas of the business to provide exceptional support to our clients.

Read More and Apply →