How the magic happens.
Transaction data from Braintree and customer data from your shopping cart is identified and aggregated.
Generate dispute-specific responses by adding and reviewing relevant compelling evidence.
Your chargeback response is ready to download in a PDF or editable DOC and send to your processor.
Not your typical chargeback response.
Responses take seconds, not hours.
Cut the time you typically spend responding to a chargeback by as much as 90%. Integrating Braintree means you don’t have to go searching for the data you need.
Accurate data, every time.
Connect Braintree and your shopping cart platform and relax — the app identifies and aggregates the relevant, dispute-specific data for your response.
Present card network-specific evidence.
Our chargeback responses adhere to Visa, MasterCard, American Express, and Discover guidelines. Combined with compelling copy, you get a winning response.
Expertly guided self-serve convenience.
Create chargeback responses without granting access to third-party vendors and still benefit from our expertise acquired through decades of experience.
Empower your fraud team.
Make your fraud team more efficient and effective with the only DIY dispute management platform. Eliminate the vulnerability created by granting access and providing login information to third-party chargeback management vendors.
Here’s what’s inside every chargeback response.
Every chargeback response you create is available to download as a multipage PDF or editable DOCx. It’s complete with the relevant dispute-specific compelling evidence that presents a winning case to the issuing bank.
- AUTHORIZATION DETAILS
- TERMS AND CONDITIONS
- CUSTOMER CORRESPONDENCE
- PRODUCT INFORMATION
Supercharge your streamlined chargeback management.
Connecting your shopping cart technology along with Braintree takes your responses to the next level. Critical customer-related data bolsters transactional information from Braintree — revealing a 360-degree view of the dispute.