Your customers rock!
…they’re also human.
We recover lost revenue from chargebacks and we’re really good at it.
Our clients sit back and relax while we recover and prevent lost revenue from chargebacks.
If you think we’re bluffing you’re in for a pleasant surprise. We’ll have you up and running in a few days with 10 chargeback responses and 2 alerts – complimentary. We’re not afraid to show you our skills. After the trial you know exactly what we do and how we do it.
Always Respond to Chargebacks
The customer isn’t always right (mistakes happen, no one is perfect). We provide our average ecommerce client a 70% success rate recovering lost revenue.
Protect Your Merchant Account
Losing your merchant account is no joke. That’s the silver bullet for ecommerce. With Visa reducing the chargeback limit to 1% you have to stop chargebacks before they get to the networks.
Managed or Self-Service
The same platform used by our Chargeback Analysts is available as a SaaS product you can run in-house. We may exist to prevent and recover lost revenue but make no mistake, we’re using technology to do it and we’ve built something amazing.
The return on investment is great!
“The return on investment is great! You can win! We tell everyone about Chargeback.com, even our board members know the impact you have had on our business.”
I was impressed...
“I was impressed with how fast the set up was done. I could tell that the probability for success was high”
Responsible with our information
“Security never crossed our mind. Chargeback.com has a good system which makes us feel they are being responsible with our information.”
CNP News | Release of Automated Chargeback Resolution Software (CART)
Chargeback.com, a Sandy, Utah-based provider of chargeback management technology for card-not-present merchants, today at the CNP Expo in Orlando, Fla., launched a software solution that enables merchants to automate the chargeback-response process. The company said its Chargeback Automated Response Tool (CART) will increase the number of chargebacks a merchant is able to respond to by automatically pulling documentation and generating a customized response to each chargeback.
Frequently Asked Questions
Do I have to respond to all chargebacks if I use your system?
No, you choose which chargebacks to respond to.
Will I be alerted when a chargeback is responded to?
Yes! We have a top-notch dashboard and daily email updates that provide a real-time overview of your chargebacks.
What information do you need to work on my chargebacks?
We will work directly with you to determine what information we need access to.
Can you help reduce my chargebacks?
Absolutely. We offer Chargeback Prevention Services which will reduce the number of chargebacks you see each month.