Grocery Merchants Receive Chargebacks

Alex ForbessChargebacksLeave a Comment

Grocery Merchants Receive Chargebacks

Chargebacks come in all sizes at the grocery store. Some are large and harmless, and others are small and detrimental. Our white paper, Industry Dispute Ratios, investigates how grocery merchants were impacted by revenue loss, chargeback occurrence and chargeback valuations. This will help current and aspiring merchants know what to expect whenever they receive card-present (CP) transactions over eCommerce transactions. Our findings will help inform you on how to stay alert for some reason codes over … Read More

Chargebacks Are At The Nearest Gas Station

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Today, we’re going to take a look at the Industry Dispute Ratios of petroleum merchants. These are the merchants who let travelers and locals refuel their gas tanks during their commute. Without merchants like you, communities cannot move from one destination to the next. And this excessive movement are riddled with chargebacks that could affect your bottom line. That’s why we have your back. We looked at data from the Federal Reserve Bank of Kansas City. And we … Read More

Chargebacks That Hurt the Travel Industry

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Chargebacks That Hurt the Travel Industry

We recently wrote a white paper called Industry Dispute Ratios: A Deep Dive into Key Dispute Metrics including Ratios, Dollars Lost and Reason Codes. This process involved looking at a lot of data from the Federal Reserve Bank of Kansas City. And we were interested in looking at chargebacks from five U.S. industries: department stores, groceries, petroleum, restaurant and travel. This article focuses a little bit more on the travel industry. Here is what you need to … Read More

How Do Chargebacks Impact Retailers

Alex ForbessChargebacks3 Comments

Retailer Specific Chargeback Breakdown (White Paper)

In our white paper, we dive deep into knowing how, and why, retailers receive chargebacks. Data from the Federal Reserve Bank of Kansas City revealed a stark division in how revenue loss can occur from Visa and MasterCard transactions, and American Express and Discover transactions. At face value, the chargeback values from both schemes showed a battle between card-present (CP) and card-not-present (CNP) transactions. And a deeper look showed reason code categories having its own shares … Read More

What Type of Chargebacks are in My Industry? (White Paper)

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Industry Dispute Ratios White Paper

Chargebacks come in various forms. But one of our earliest work has shown most chargebacks being initiated by fraud and authorization reason codes. It doesn’t stop there since there are other factors to consider how a chargeback occurs. For instance, did you know American Express and Discover transactions were 85% more likely to initiate a cancel-related chargeback among U.S. restauranteurs? What about the fact that grocery merchants had faced chargebacks that were 53.36% more valuable (i.e., … Read More