Arbitration Chargeback: What Should Merchants Do?

Alex ForbessChargebacks3 Comments

The Arbitration Process

Arbitration chargeback is a like a court trial. You want to have all of the evidence needed to challenge the chargeback. But you also want to make sure that the presented evidence will let you win the overturn, and fast. In its basic definition, arbitration chargeback allows merchants and consumers … Read More

MasterCard Chargeback Time Limits

Emily VuittonChargeback Basics1 Comment

Chargeback Time Limits - MasterCard

The clock is ticking, again! While Visa will soon implement new changes to their current time limits (check here before you panic!), MasterCard chargeback time limits are another policy that you should review. Cardholders, issuers, acquirers, and merchants all must comply with these time limits. And each reason code and … Read More

Visa Chargeback Time Limits

Emily VuittonChargeback Basics5 Comments

Chargeback Time Limits - Visa

Don’t go just yet! We need to know Visa’s new chargeback time limits. The world’s largest card network has different time limits for cardholders, issuing banks, acquirers. And that has changed since April 2018! But these’s new chargeback time limits are not set in stone. Reason codes with certain conditions … Read More