Arbitration Chargeback: What Should Merchants Do?

Alex ForbessChargebacks3 Comments

The Arbitration Process

Arbitration chargeback is a like a court trial. You want to have all of the evidence needed to challenge the chargeback. But you also want to make sure that the presented evidence will let you win the overturn, and fast. In its basic definition, arbitration chargeback allows merchants and consumers … Read More

MasterCard Chargeback Time Limits

Emily VuittonChargeback Basics1 Comment

Chargeback Time Limits - MasterCard

The clock is ticking, again! Visa made changes in its time limits in April 2018 (view details here). But MasterCard chargeback time limits are just as important. And cardholders, issuers, acquirers, and merchants all must comply with these time limits.  Each reason code has its own conditions that affect the chargeback … Read More

Visa Chargeback Time Limits

Emily VuittonChargeback Basics6 Comments

Chargeback Time Limits - Visa

Don’t go just yet! We need to know Visa’s new chargeback time limits. The world’s largest card network has different time limits for cardholders, issuing banks, acquirers. And that has changed since April 2018! But these’s new chargeback time limits are not set in stone. Reason codes with certain conditions … Read More