Arbitration Chargeback: What Should Merchants Do?

Alex ForbessChargebacks1 Comment

The Arbitration Process

Arbitration chargeback is a like a court trial. You want to have all of the evidence needed to challenge the chargeback. But you also want to make sure that the presented evidence will let you win the overturn, and fast. In its basic definition, arbitration chargeback allows merchants and consumers … Read More

MasterCard Chargeback Time Limits

Emily VuittonChargeback Basics1 Comment

Chargeback Time Limits - MasterCard

The clock is ticking, again! While Visa will soon implement new changes to their current time limits (check here before you panic!), MasterCard chargeback time limits are another policy that you should review. Cardholders, issuers, acquirers, and merchants all must comply with these time limits. And each reason code and … Read More

Visa Chargeback Time Limits

Emily VuittonChargeback Basics4 Comments

Chargeback Time Limits - Visa

Don’t go just yet! We need to inform you on the chargeback time limits set by Visa. The largest card network in the world has set different time limits for cardholders, issuing banks, acquirers—and they will soon change in 2018! What’s more concerning is that certain reason codes with conditions … Read More