Industry solutions

Real-time dispute management for Payments Facilitators

The Chargeback App gives you a real-time view of the full dispute landscape and lifecycle for you and your sub-merchants.

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Consolidate dispute management across multiple merchant accounts.

Lower dispute rates

Stay a step ahead of disputes and fraudsters

Provide comprehensive details directly to issuers to help validate legitimate transactions in the event of a dispute. Not only does this communication with issuers prevent disputes from being filed, it also gives you the opportunity to take preventative actions like issuing refunds or blacklisting fraudulent customers across all your merchant accounts.

Improve win rates

Automatically create and submit compelling responses

The Chargeback App automates response generation by selecting the most appropriate evidence required to make the most compelling case possible. Not only that, the app bulk-uploads and auto-submits responses based on processor and card network guidelines. Respond to every dispute with the right evidence, in the right way, at the right time.

Save time and effort

Manage all of your disputes in one place

With the Chargeback App, logging into multiple systems to gather everything needed to manage a single dispute becomes a thing of the past. The app consolidates all of your data sources across multiple merchants in one place—eliminating the time traditionally allocated to researching, creating, and submitting dispute responses.

Get your ROI analysis

Find out how much real-time dispute management can impact your bottom line with a free ROI analysis. Schedule a demo with a dispute expert to get started.

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The Chargeback App

The only pure SaaS solution for dispute management

The Chargeback App is 100% SaaS. There’s no “man behind the curtain” powering this tech. Built to empower internal teams, the Chargeback App combines expertise with automation to lower dispute rates and increase win rates, all while saving time and effort.