Real-time Resolution from Chargeback
Stop Friendly Fraud with Real-time Resolution
Real-time Resolution (RTR) enrolls merchants in Visa Merchant Purchase Inquiry (VMPI), allowing for real-time communication of customer, order, and product detail to over 120 million cardholders. With RTR, issuing banks use the additional details to decide if the dispute is invalid and prevent it from being filed. In cases of friendly fraud, the additional data helps jog the cardholder’s memory about the purchase. And in cases where the cardholder is trying to intentionally misuse their chargeback rights, the extra layer of confirmation acts as a critical deterrent from proceeding with the dispute.
Schedule a meeting with a dispute expert now to see how RTR stops disputes and saves revenue for your business →
RTR Results: In the first 30 days with RTR, this leading credit repair company was able to stop 1,827 Visa disputes from becoming chargebacks. Prior to RTR, the company was exceeding the acceptable limit for disputes in a period. Now, the company has moved well below the limit.
Still wondering what RTR can really do?
Find out by scheduling a meeting with one of our dispute experts. They'll work with you to understand your company's unique situation, and what kind of impact you can expect RTR to have on your bottom line.