Description of Reason Code 30
Cardholder Request Due to Dispute
Insights from Rules and Regulations
How to Win Reason Code 30
Provide a copy of the transaction receipt bearing the signature that was used to verify the cardholder. An acquirer may reproduce the cardholder signature obtained using an electronic capture device. Your response must be legible enough for the cardholder to read or for the issuer to identify the account number or payment token and must include the 12-digit identifier assigned by VisaNet to a request for a transaction receipt copy.
Transaction Modifiers applicable to Reason Code 30