Visa Retrieval Request Reason Code 30

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Visa Retrieval Request Reason Codes

Visa Retrieval Request Reason Code 30

Description of Reason Code 30

Cardholder Request Due to Dispute

Insights from Rules and Regulations

How to Win Reason Code 30

Provide a copy of the transaction receipt bearing the signature that was used to verify the cardholder. An acquirer may reproduce the cardholder signature obtained using an electronic capture device. Your response must be legible enough for the cardholder to read or for the issuer to identify the account number or payment token and must include the 12-digit identifier assigned by VisaNet to a request for a transaction receipt copy.

Transaction Modifiers applicable to Reason Code 30

  • None

Additional Information About Reason Code 30

Reason code is categorized: Retrieval Requests, Visa

Use the Chargeback App to respond to Visa Retrieval Request Reason Code 30.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.

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