Visa Chargeback Reason Code 75
Description of Reason Code 75
Transaction Not Recognized
Insights from Rules and Regulations
The cardholder does not recognize the transaction and additional information beyond the data required in the clearing record is needed to assist the cardholder in identifying the transaction.
How to Win Reason Code 75
Provide a copy of the transaction receipt or a detailed description of the goods or services purchased. If applicable, also include additional information or transaction data that was not required in the clearing record (a representment for an aggregated transaction must include details of the individual purchases that have been aggregated).
Transaction Modifiers applicable to Reason Code 75
- None
Additional Information About Reason Code 75
Reason code is categorized: Consumer Disputes, Visa
Use the Chargeback App to respond to Visa Chargeback Reason Code 75.
The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.