Visa Chargeback Reason Code 57
Description of Reason Code 57
Fraudulent Multiple Transactions
Insights from Rules and Regulations
The cardholder denies authorizing or participating in the disputed transaction and claims that the card was in their possession at the time of the disputed transaction. However, the cardholder acknowledges participating in at least one transaction at the same merchant, but all of the disputed transactions occurred at the same outlet.
How to Win Reason Code 57
Respond by presenting irrefutable evidence to demonstrate that the cardholder participated in the disputed transactions and evidence to show that the chargeback was invalid.
Transaction Modifiers applicable to Reason Code 57
- None
Use the Chargeback App to respond to Visa Chargeback Reason Code 57.
The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.
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