Description of Reason Code 30
Services Not Provided or Merchandise Not Received
Insights from Rules and Regulations
The cardholder participated in the transaction, but the cardholder or an authorized person did not receive the goods or services because the merchant was unwilling or unable to provide the goods or services.
How to Win Reason Code 30
Provide documentation to prove that the cardholder or an authorized person received the goods or services at the agreed location or by the agreed date.