MasterCard Chargeback Reason Code 4863
Description of Reason Code 4863
Cardholder Does Not Recognize - Potential Fraud
Insights from Rules and Regulations
The cardholder claims that they do not recognize the transaction and states that they did not authorize the charge to their credit card.
How to Win Reason Code 4863
Provide the authorization or clearing message that would help identify the transaction and any additional information not included in those messages that would help the cardholder recall the transaction.
Transaction Modifiers applicable to Reason Code 4863
- None
Additional Information About Reason Code 4863
Reason code is categorized: Fraud, MasterCard
Use the Chargeback App to respond to MasterCard Chargeback Reason Code 4863.
The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.