Description of Reason Code 4863
Cardholder Does Not Recognize - Potential Fraud
Insights from Rules and Regulations
The cardholder claims that they do not recognize the transaction and states that they did not authorize the charge to their credit card.
How to Win Reason Code 4863
Provide the authorization or clearing message that would help identify the transaction and any additional information not included in those messages that would help the cardholder recall the transaction.
Transaction Modifiers applicable to Reason Code 4863