MasterCard Chargeback Reason Code 4837

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MasterCard Fraud Chargeback Reason Codes

MasterCard Chargeback Reason Code 4837

Description of Reason Code 4837

No Cardholder Authorization

Insights from Rules and Regulations

The cardholder states that neither he, she, nor anyone authorized by him or her engaged in the transaction.

How to Win Reason Code 4837

Provide an explanation and copies of written correspondence exchanged between you and the cardholder (such as a letter, email, or fax) showing that the cardholder, or an authorized user, participated in the transaction.

Additional Information About Reason Code 4837

Reason code is categorized: Fraud, MasterCard

Use the Chargeback App to respond to MasterCard Chargeback Reason Code 4837.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.

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