MasterCard Chargeback Reason Code 4834
Description of Reason Code 4834
Point-of-Interaction Error
Insights from Rules and Regulations
The cardholder paid twice for the same transaction using two different forms of payment. OR The cardholder’s account has been debited more than once for the same transaction using the same form of payment.
How to Win Reason Code 4834
Your response to this chargeback can include evidence that both transactions were valid and were authorized by PIN, a credit was issued, documentation indicating the two separate transactions and that they were valid, or that the chargeback is invalid because the issuer failed to provide the original ARD in DE 72 (Data Record).
Transaction Modifiers applicable to Reason Code 4834
Additional Information About Reason Code 4834
Reason code is categorized: MasterCard, Point-of-Interaction Error
Use the Chargeback App to respond to MasterCard Chargeback Reason Code 4834.
The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.
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