Discover Retrieval Request Reason Code 03
Description of Reason Code 03
Transaction Documentation Request Due to Cardholder Dispute
Insights from Rules and Regulations
The cardholder or issuer requests transaction documentation for a card transaction.
How to Win Reason Code 03
Provide documentation signed by the cardholder indicating that they agreed to the transaction or evidence that the goods or services purchased were received.
Transaction Modifiers applicable to Reason Code 03
- None
Additional Information About Reason Code 03
Reason code is categorized: Discover, Ticket Retrieval Request
Use the Chargeback App to respond to Discover Retrieval Request Reason Code 03.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.