Discover Retrieval Request Reason Code 01

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Discover Ticket Retrieval Request Reason Codes

Discover Retrieval Request Reason Code 01

Description of Reason Code 01

Transaction Documentation Request

Insights from Rules and Regulations

The cardholder or issuer requests a copy of documentation for a card transaction.

How to Win Reason Code 01

Provide transaction documentation signed by the cardholder, or other evidence that the cardholder received the goods and/or services purchased in the transaction and the transaction itself otherwise complies with the Discover Operating Regulations.

Transaction Modifiers applicable to Reason Code 01

  • None

Additional Information About Reason Code 01

Reason code is categorized: Discover, Ticket Retrieval Request

Use the Chargeback App to respond to Discover Retrieval Request Reason Code 01.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.