Discover Chargeback Reason Code UA01
Description of Reason Code UA01
Fraud - Card Present Transaction
Insights from Rules and Regulations
The cardholder claims fraud in connection with a Card Present card sale.
How to Win Reason Code UA01
Show that this transaction isn't fraudulent by providing a valid, legible transaction receipt that includes a valid signature of the cardholder or an authorized user. If no signature was obtained, you can still provide evidence that the card sale was eligible as a No Signature Required Card Sale. Here, you can also provide a valid, legible transaction receipt that displays a complete, legible imprint of all security features required to be embossed on the card.
Transaction Modifiers applicable to Reason Code UA01
Use the Chargeback App to respond to Discover Chargeback Reason Code UA01.
The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.