Description of Reason Code UA01
Fraud - Card Present Transaction
Insights from Rules and Regulations
The cardholder claims fraud in connection with a Card Present card sale.
How to Win Reason Code UA01
Show that this transaction isn't fraudulent by providing a valid, legible transaction receipt that includes a valid signature of the cardholder or an authorized user. If no signature was obtained, you can still provide evidence that the card sale was eligible as a No Signature Required Card Sale. Here, you can also provide a valid, legible transaction receipt that displays a complete, legible imprint of all security features required to be embossed on the card.