Description of Reason Code RN2
Credit Not Processed
Insights from Rules and Regulations
The cardholder claims that an expected credit from the merchant was not received.
How to Win Reason Code RN2
Provide evidence that shows why a credit is not due to the cardholder as stated in agreed-upon terms and conditions or return policies. Or show that you've issued an in-store credit or correction to their account to address the dispute.
Transaction Modifiers applicable to Reason Code RN2