Description of Reason Code AA
Does Not Recognize
Insights from Rules and Regulations
The cardholder claims that their account was charged or credited for a card transaction (other than an ATM transaction) that they don't recognize.
How to Win Reason Code AA
Provide evidence that the cardholder received the goods or services related to the disputed transaction and that the transaction was completed in accordance with the Agreement and Operating Regulations, as applicable. You can also provide evidence that a credit was issued to the account to correct an error, or transaction documentation including evidence of an imprint of the card and/or signature or PIN entry.
Transaction Modifiers applicable to Reason Code AA