Description of Reason Code 05
Good Faith Investigation
Insights from Rules and Regulations
The merchant accepted responsibility in response to a Good Faith Investigation Ticket Retrieval Request.
How to Win Reason Code 05
Evidence may be submitted to Discover that the cardholder received duplicate credits, if you've applied a credit to the card account in response to a Good Faith Inquiry and a chargeback was also processed because you accepted responsibility for the card transaction. In all other cases, this chargeback is final and non-appealable.
Transaction Modifiers applicable to Reason Code 05