American Express Chargeback Reason Code R13
Description of Reason Code R13
No Reply
Insights from Rules and Regulations
American Express did not receive a response to their Inquiry within the specified timeframe.
How to Win Reason Code R13
Provide proof you responded to the original Inquiry within the specified timeframe, or prove that a credit which directly offsets the disputed charge has already been processed.
Transaction Modifiers applicable to Reason Code R13
- None
Additional Information About Reason Code R13
Reason code is categorized: American Express, Inquiry/Miscellaneous
Use the Chargeback App to respond to American Express Chargeback Reason Code R13.
The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.