American Express Chargeback Reason Code P05

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American Express Processing Error Reason Codes

American Express Chargeback Reason Code P05

Description of Reason Code P05

Incorrect Charge Amount

Insights from Rules and Regulations

The charge amount submitted by the merchant differs from the amount the cardholder agreed to pay.

How to Win Reason Code P05

Provide proof that the cardholder agreed to the amount submitted, proof that the cardholder was advised of and agreed to pay for any additional or delayed charges using the card the charge was submitted to, an itemized contract or documentation substantiating the charge amount submitted, or proof that a credit which directly offsets the disputed charge has already been processed.

Transaction Modifiers applicable to Reason Code P05

  • None

Additional Information About Reason Code P05

Reason code is categorized: American Express, Processing Errors

Use the Chargeback App to respond to American Express Chargeback Reason Code P05.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.


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