American Express Chargeback Reason Code M49
Description of Reason Code M49
Vehicle Rental – Theft or Loss of Use
Insights from Rules and Regulations
The cardholder claims to have been incorrectly charged for theft, loss of use, or other fees related to theft or loss of use of a rental vehicle.
How to Win Reason Code M49
Provide proof that the charge was valid and not for theft, loss of use, or other fees related to theft or loss of use of the rental vehicle.
Transaction Modifiers applicable to Reason Code M49
- None
Additional Information About Reason Code M49
Reason code is categorized: American Express, Card Member Disputes
Use the Chargeback App to respond to American Express Chargeback Reason Code M49.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.