Description of Reason Code M10
Vehicle Rental – Capital Damages
Insights from Rules and Regulations
The cardholder claims to have been incorrectly billed for capital damages.
How to Win Reason Code M10
Provide proof that the cardholder agreed to and signed an acknowledgment of responsibility for capital damages and that the charge did not exceed 110% of the agreed-upon amount.
Transaction Modifiers applicable to Reason Code M10