American Express Chargeback Reason Code M10

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American Express Cardmember Dispute Reason Codes

American Express Chargeback Reason Code M10

Description of Reason Code M10

Vehicle Rental – Capital Damages

Insights from Rules and Regulations

The cardholder claims to have been incorrectly billed for capital damages.

How to Win Reason Code M10

Provide proof that the cardholder agreed to and signed an acknowledgment of responsibility for capital damages and that the charge did not exceed 110% of the agreed-upon amount.

Transaction Modifiers applicable to Reason Code M10

  • None

Additional Information About Reason Code M10

Reason code is categorized: American Express, Card Member Disputes

Use the Chargeback App to respond to American Express Chargeback Reason Code M10.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.

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