American Express Chargeback Reason Code M10
Description of Reason Code M10
Vehicle Rental – Capital Damages
Insights from Rules and Regulations
The cardholder claims to have been incorrectly billed for capital damages.
How to Win Reason Code M10
Provide proof that the cardholder agreed to and signed an acknowledgment of responsibility for capital damages and that the charge did not exceed 110% of the agreed-upon amount.
Transaction Modifiers applicable to Reason Code M10
- None
Additional Information About Reason Code M10
Reason code is categorized: American Express, Card Member Disputes
Use the Chargeback App to respond to American Express Chargeback Reason Code M10.
The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.