American Express Chargeback Reason Code C14
Description of Reason Code C14
Paid by Other Means
Insights from Rules and Regulations
The cardholder has provided American Express with proof of payment by another method.
How to Win Reason Code C14
To respond, provide documentation showing that the cardholder’s other form of payment was not related to the disputed charge, or proof that the cardholder provided consent to use the card as a valid form of payment for the disputed charge, or show that a credit which directly offsets the disputed charge has already been processed.
Transaction Modifiers applicable to Reason Code C14
- None
Additional Information About Reason Code C14
Reason code is categorized: American Express, Card Member Disputes
Use the Chargeback App to respond to American Express Chargeback Reason Code C14.
The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.