American Express Chargeback Reason Code C02

Emily Vuitton1 Comment

American Express Cardmember Dispute Reason Codes

American Express Chargeback Reason Code C02

Description of Reason Code C02

Credit Not Processed

Insights from Rules and Regulations

American Express has not received the credit (or partial credit) the merchant was to apply to the card.

How to Win Reason Code C02

If no credit (or only partial credit) is due, provide a written explanation of why credit is not due with appropriate documents to support your position, or proof that a credit which directly offsets the disputed charge has already been processed.

Transaction Modifiers applicable to Reason Code C02

  • None

Additional Information About Reason Code C02

Reason code is categorized: American Express, Card Member Disputes

Use the Chargeback App to respond to American Express Chargeback Reason Code C02.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.


One Comment on “American Express Chargeback Reason Code C02”

  1. Pingback: 'Return Item Chargeback' - Two Perspectives | Chargeback

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