Description of Reason Code 684
Paid by Other Means
Insights from Rules and Regulations
The cardholder claims this charge was paid for by another form of payment.
How to Win Reason Code 684
Issue a credit or provide proof that the cardholder’s payment by other means was not related to the disputed charge or that you have no record of the cardholder's other payment.
Transaction Modifiers applicable to Reason Code 684