American Express Inquiry Reason Code 684

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American Express Inquiry Reason Codes

American Express Inquiry Reason Code 684

Description of Reason Code 684

Paid by Other Means

Insights from Rules and Regulations

The cardholder claims this charge was paid for by another form of payment.

How to Win Reason Code 684

Issue a credit or provide proof that the cardholder’s payment by other means was not related to the disputed charge or that you have no record of the cardholder's other payment.

Transaction Modifiers applicable to Reason Code 684

  • None

Additional Information About Reason Code 684

Reason code is categorized: American Express, Inquiries

Use the Chargeback App to respond to American Express Inquiry Reason Code 684.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.


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