American Express Inquiry Reason Code 193

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American Express Inquiry Reason Codes

American Express Inquiry Reason Code 193

Description of Reason Code 193

Fraudulent

Insights from Rules and Regulations

The cardholder claims the referenced charge is fraudulent.

How to Win Reason Code 193

For a Card Present charge, provide a copy of the charge record and an imprint of the card, if available. For a Card Not Present charge, provide a copy of the charge record (or substitute charge record), any contracts or other details associated with the purchase, and proof of delivery (when applicable) with the full shipping address.

Transaction Modifiers applicable to Reason Code 193

  • None

Additional Information About Reason Code 193

Reason code is categorized: American Express, Inquiries

Use the Chargeback App to respond to American Express Inquiry Reason Code 193.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.

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