American Express Inquiry Reason Code 155
Description of Reason Code 155
Credit Not Received
Insights from Rules and Regulations
The cardholder has requested credit for a good(s) or service(s) that was not received.
How to Win Reason Code 155
Either issue a credit, or provide proof of delivery or a copy of the signed purchase agreement indicating the cancellation policy and explain why credit is not due.
Transaction Modifiers applicable to Reason Code 155
- None
Additional Information About Reason Code 155
Reason code is categorized: American Express, Inquiries
Use the Chargeback App to respond to American Express Inquiry Reason Code 155.
The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.