American Express Inquiry Reason Code 155

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American Express Inquiry Reason Codes

American Express Inquiry Reason Code 155

Description of Reason Code 155

Credit Not Received

Insights from Rules and Regulations

The cardholder has requested credit for a good(s) or service(s) that was not received.

How to Win Reason Code 155

Either issue a credit, or provide proof of delivery or a copy of the signed purchase agreement indicating the cancellation policy and explain why credit is not due.

Transaction Modifiers applicable to Reason Code 155

  • None

Additional Information About Reason Code 155

Reason code is categorized: American Express, Inquiries

Use the Chargeback App to respond to American Express Inquiry Reason Code 155.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.


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