American Express Inquiry Reason Code 154

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American Express Inquiry Reason Codes

American Express Inquiry Reason Code 154

Description of Reason Code 154

Goods/Services Refused

Insights from Rules and Regulations

The cardholder claims the good(s) or service(s) were canceled and/or refused.

How to Win Reason Code 154

Either issue a credit, provide proof of delivery, or provide proof that the cardholder was made aware of your cancellation policy and explain why credit is not due.

Transaction Modifiers applicable to Reason Code 154

  • None

Additional Information About Reason Code 154

Reason code is categorized: American Express, Inquiries

Use the Chargeback App to respond to American Express Inquiry Reason Code 154.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.


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