American Express Inquiry Reason Code 154
Description of Reason Code 154
Goods/Services Refused
Insights from Rules and Regulations
The cardholder claims the good(s) or service(s) were canceled and/or refused.
How to Win Reason Code 154
Either issue a credit, provide proof of delivery, or provide proof that the cardholder was made aware of your cancellation policy and explain why credit is not due.
Transaction Modifiers applicable to Reason Code 154
- None
Additional Information About Reason Code 154
Reason code is categorized: American Express, Inquiries
Use the Chargeback App to respond to American Express Inquiry Reason Code 154.
The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.