American Express Inquiry Reason Code 127

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American Express Inquiry Reason Codes

American Express Inquiry Reason Code 127

Description of Reason Code 127


Insights from Rules and Regulations

The cardholder does not recognize the charge.

How to Win Reason Code 127

Provide support and itemization. If the charge relates to items that were shipped, provide proof of delivery with the full delivery address. If this documentation is not available, issue a credit.

Transaction Modifiers applicable to Reason Code 127

  • None

Additional Information About Reason Code 127

Reason code is categorized: American Express, Inquiries

Use the Chargeback App to respond to American Express Inquiry Reason Code 127.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.