American Express Inquiry Reason Code 063

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American Express Inquiry Reason Codes

American Express Inquiry Reason Code 063

Description of Reason Code 063

Quality Issues

Insights from Rules and Regulations

The cardholder has requested replacement for a good(s) or service(s) that was not as your business described, or credit for the good(s) or service(s) as the cardholder is dissatisfied with the quality.

How to Win Reason Code 063

Replace the item or issue credit for the good(s) or service(s), or provide proof that a credit has been issued.

Transaction Modifiers applicable to Reason Code 063

  • None

Additional Information About Reason Code 063

Reason code is categorized: American Express, Inquiries

Use the Chargeback App to respond to American Express Inquiry Reason Code 063.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.

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