Description of Reason Code 063
Insights from Rules and Regulations
The cardholder has requested replacement for a good(s) or service(s) that was not as your business described, or credit for the good(s) or service(s) as the cardholder is dissatisfied with the quality.
How to Win Reason Code 063
Replace the item or issue credit for the good(s) or service(s), or provide proof that a credit has been issued.
Transaction Modifiers applicable to Reason Code 063