American Express Inquiry Reason Code 062

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American Express Inquiry Reason Codes

American Express Inquiry Reason Code 062

Description of Reason Code 062

Credit Processed as Charge

Insights from Rules and Regulations

The cardholder claims the referenced charge should have been submitted as a credit.

How to Win Reason Code 062

Replace the item or issue credit for the good(s) or service(s), or provide proof that a credit has been issued.

Transaction Modifiers applicable to Reason Code 062

  • None

Additional Information About Reason Code 062

Reason code is categorized: American Express, Inquiries

Use the Chargeback App to respond to American Express Inquiry Reason Code 062.

The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.


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