American Express Inquiry Reason Code 062
Description of Reason Code 062
Credit Processed as Charge
Insights from Rules and Regulations
The cardholder claims the referenced charge should have been submitted as a credit.
How to Win Reason Code 062
Replace the item or issue credit for the good(s) or service(s), or provide proof that a credit has been issued.
Transaction Modifiers applicable to Reason Code 062
- None
Additional Information About Reason Code 062
Reason code is categorized: American Express, Inquiries
Use the Chargeback App to respond to American Express Inquiry Reason Code 062.
The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.