12.6 Duplicate Processing/ Paid by Other Means
Description of Reason Code
Duplicate Processing or Paid by Other Means
Insights from Rules and Regulations
A single transaction was processed more than once using the same account number. OR the cardholder paid for the same merchandise or service by other means.
How to Win Reason Code
To respond, provide either two separate signed or imprinted transaction receipts or other record to prove that separate transactions were processed. OR respond by providing documentation to prove that you did not receive payment by other means for the same good or service.
Transaction Modifiers applicable to Reason Code
None
Additional Information About Reason Code
Reason code is categorized: Point-of-Interaction Error, Visa
Use the Chargeback App to respond to 12.6 Duplicate Processing/ Paid by Other Means.
The Chargeback App determines acceptable evidence based on network rules and can automatically gather the evidence needed to win by integrating to your payment services and sales platform.
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