The Chargeback platform

Real-time dispute management

The first dispute management platform built to empower internal teams with automation that lowers dispute rates, increases win rates, and saves time.

Show Me How
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The Chargeback platform

Real-time dispute management

The first dispute management platform built to empower internal teams with automation that lowers dispute rates, increases win rates, and saves time.

Show Me How

The Chargeback platform helps you:

Lower your dispute rate

Prevent chargebacks from happening and protect your business.

Improve your win rate

Respond to every dispute with the information needed to win.

Save time and effort

Automate everything and empower your team to excel.

The Chargeback platform helps you:

Lower your dispute rate

Prevent chargebacks from happening and protect your business.

Improve your win rate

Respond to every dispute with the information needed to win.

Save time and effort

Automate everything and empower your team to excel.

The Chargeback platform core features

What powers the Chargeback platform? 
An array of purposefully built and painstakingly refined features designed to prevent disputes and manage chargebacks at every stage.

Prevention is a priority

Real-time resolution

Visa-enabled resolution of disputes in real time

Stop disputes before they escalate to become chargebacks by providing issuers and cardholders with the real-time order, usage, and delivery data needed to resolve the issue.

Alerts

Minimize losses from incoming chargebacks

Get early warning dispute notifications from a network of global banks and merchants that trigger powerful pre-emptive actions to mitigate losses.

Prevention is a priority

Real-time resolution

Visa-enabled resolution of disputes in real time

Stop disputes before they escalate to become chargebacks by providing issuers and cardholders with the real-time order, usage, and delivery data needed to resolve the issue.

Alerts

Minimize losses from incoming chargebacks

Get early warning dispute notifications from a network of global banks and merchants that trigger powerful pre-emptive actions to mitigate losses.

Driven by automation

DataSync

Seamlessly linked data – without the headache

Aggregate the data related to your settled transactions and eliminate laborious copy and paste processes and multiple login confusion.

DocGen

Compile unique data into robust responses

Auto-generate comprehensive response documents that adhere to the network rules for each major card brand, without ever researching another reason code.

DocSend

Automated submission of your dispute responses

Automatically send dispute response documents to your processor and ensure they arrive at the issuing bank in the proper format according to the card brand’s guidelines.

Driven by automation

DataSync

Seamlessly linked data – without the headache

Aggregate the data related to your settled transactions and eliminate laborious copy and paste processes and multiple login confusion.

DocGen

Compile unique data into robust responses

Auto-generate comprehensive response documents that adhere to the network rules for each major card brand, without ever researching another reason code.

DocSend

Automated submission of your dispute responses

Automatically send dispute response documents to your processor and ensure they arrive at the issuing bank in the proper format according to the card brand’s guidelines.

Make the data work for you

DataFeed

Gain insights and identify trends

Easily identify which SKUs and chargeback reason codes are causing the most losses, or dive into specifics at different parts of the dispute lifecycle. Keep your team informed with report summary exports.

Make the data work for you

DataFeed

Gain insights and identify trends

Easily identify which SKUs and chargeback reason codes are causing the most losses, or dive into specifics at different parts of the dispute lifecycle. Keep your team informed with report summary exports.

What’s the ROI?

One of our favorite things to do is help companies discover the ROI they can expect with the Chargeback platform. Get a live demo with one of our dispute experts and start to reveal the true opportunities.


Integrations

Bring all of your accounts together

Consolidate all of the commerce accounts that power your store and contain critical dispute management data. Connecting sales, operations, and payment services automates data aggregation and enables real-time dispute resolution.

Integrations

Bring all of your accounts together

Consolidate all of the commerce accounts that power your store and contain critical dispute management data. Connecting sales, operations, and payment services automates data aggregation and enables real-time dispute resolution.