The Chargeback platform
Real-time dispute management
The first dispute management platform built to empower internal teams with automation that lowers dispute rates, increases win rates, and saves time.
The Chargeback platform
Real-time dispute management
The first dispute management platform built to empower internal teams with automation that lowers dispute rates, increases win rates, and saves time.
The Chargeback platform helps you:
The Chargeback platform helps you:
The Chargeback platform core features
What powers the Chargeback platform? An array of purposefully built and painstakingly refined features designed to prevent disputes and manage chargebacks at every stage.
Prevention is a priority
Real-time resolution
Visa-enabled resolution of disputes in real time
Stop disputes before they escalate to become chargebacks by providing issuers and cardholders with the real-time order, usage, and delivery data needed to resolve the issue.
Alerts
Minimize losses from incoming chargebacks
Get early warning dispute notifications from a network of global banks and merchants that trigger powerful pre-emptive actions to mitigate losses.
Prevention is a priority
Real-time resolution
Visa-enabled resolution of disputes in real time
Stop disputes before they escalate to become chargebacks by providing issuers and cardholders with the real-time order, usage, and delivery data needed to resolve the issue.
Alerts
Minimize losses from incoming chargebacks
Get early warning dispute notifications from a network of global banks and merchants that trigger powerful pre-emptive actions to mitigate losses.
Driven by automation
DataSync
Seamlessly linked data – without the headache
Aggregate the data related to your settled transactions and eliminate laborious copy and paste processes and multiple login confusion.
DocGen
Compile unique data into robust responses
Auto-generate comprehensive response documents that adhere to the network rules for each major card brand, without ever researching another reason code.
DocSend
Automated submission of your dispute responses
Automatically send dispute response documents to your processor and ensure they arrive at the issuing bank in the proper format according to the card brand’s guidelines.
Driven by automation
DataSync
Seamlessly linked data – without the headache
Aggregate the data related to your settled transactions and eliminate laborious copy and paste processes and multiple login confusion.
DocGen
Compile unique data into robust responses
Auto-generate comprehensive response documents that adhere to the network rules for each major card brand, without ever researching another reason code.
DocSend
Automated submission of your dispute responses
Automatically send dispute response documents to your processor and ensure they arrive at the issuing bank in the proper format according to the card brand’s guidelines.
Make the data work for you
DataFeed
Gain insights and identify trends
Easily identify which SKUs and chargeback reason codes are causing the most losses, or dive into specifics at different parts of the dispute lifecycle. Keep your team informed with report summary exports.
Make the data work for you
DataFeed
Gain insights and identify trends
Easily identify which SKUs and chargeback reason codes are causing the most losses, or dive into specifics at different parts of the dispute lifecycle. Keep your team informed with report summary exports.
What’s the ROI?
One of our favorite things to do is help companies discover the ROI they can expect with the Chargeback platform. Get a live demo with one of our dispute experts and start to reveal the true opportunities.
Integrations
Bring all of your accounts together
Consolidate all of the commerce accounts that power your store and contain critical dispute management data. Connecting sales, operations, and payment services automates data aggregation and enables real-time dispute resolution.
Integrations
Bring all of your accounts together
Consolidate all of the commerce accounts that power your store and contain critical dispute management data. Connecting sales, operations, and payment services automates data aggregation and enables real-time dispute resolution.