Understanding The Growing Threat Of Organized Retail Crime In 2020

Sydney VaccaroFraud PreventionLeave a Comment

Understanding The Growing Threat Of Organized Retail Crime In 2020

Molly Crockett is a tech security blogger for BoomEssays and UKWritings. Molly’s writing focuses on how businesses can help protect themselves against the threats at large. She is always seeking ways to help develop writing and research skills in young people, and she teaches for EssayRoo, an online writing service. Organized retail crime is a relatively basic sort of theft at the root and a far cry from the complexity of computer hacking and cybersecurity breaching. … Read More

Chargeback Cost: What is the True Cost of a Dispute

Sydney VaccaroChargebacksLeave a Comment

Chargeback_Cost_What_is_the_True_Cost_of_Disputes

The dispute process was created to protect customers from fraudulent activities done by merchants and fraudsters. This process creates a payment landscape that makes cardholders feel safe making purchases from merchants they have never shopped with before. While the dispute process is a vital part of what makes the ecommerce economy work, it can also be an issue for merchants if they are not careful. So, what is the actual chargeback cost for merchants, and how … Read More

6 Tips to Boost Your Ecommerce Customer Service

Sydney VaccaroEcommerceLeave a Comment

6 Tips to Boost Your Ecommerce Customer Service

Daniela McVicker is a passionate digital marketer. Daniela is interested in everything related to SEO and blogging. She collaborates with many authoritative websites where she shares her experience and helps marketers make their names in the online world. You can check her last review of Grabmyessay. Are you looking for a “magic wand” that will allow you to influence purchasing decisions and improve brand loyalty? The truth is that you don’t need a magic wand to … Read More

Chargeback Reversal: How to Regain Revenue

Sydney VaccaroChargeback BasicsLeave a Comment

Chargeback_Reversal_How_to_Regain_Revenue

When a merchant receives a dispute, they have two options: one is to accept the dispute, which means they will not respond and lose the transaction amount from the sale. The second is responding to the dispute with the goal of a chargeback reversal. In this post, we’ll go through the process of a chargeback reversal and how a merchant can successfully regain their revenue. A dispute (also referred to as a chargeback) is a transaction … Read More

How Effective Dispute Management can Prevent Revenue Loss

Sydney VaccaroFraud PreventionLeave a Comment

How Effective Dispute Management can Prevent Revenue Loss

An effective dispute management process is essential for any type of merchant that wants to retain hard-earned revenue. There are two sides to dispute management that prevent revenue loss. The first is to stop disputes before they happen. The second is to efficiently respond when they do. The first step to preventing revenue loss from disputes is to take preventative measures to stop disputes from ever happening. There are a couple of ways merchants can do … Read More

VMPI Integration Through a Visa Facilitator: How it Works

Sydney VaccaroFraud PreventionLeave a Comment

VMPI Integration Through a Visa Facilitator

Merchants who are integrated with Visa Merchant Purchase Inquiry (VMPI) can prevent invalid disputes and take meaningful actions to retain customer relationships and to avoid revenue loss. Merchants have two options to integrate with VMPI: go through a VMPI facilitator or integrate directly to Visa. VMPI was started after Visa saw over 2.6 million chargebacks initiated in 2015 because cardholders did not recognize the transactions, which was an increase of over 13% from the prior year. … Read More

Should I Refund a Customer that Disputes a Charge?

Sydney VaccaroChargeback BasicsLeave a Comment

Should I Refund a Customer that Dispute a Charge

After receiving a dispute, merchants may be tempted to refund the customers to try and fix the situation. But should you refund a customer? What about when you receive issuer notifications? After a dispute is already filed, merchants should not refund the transaction. Because if the customer wins the dispute and you have refunded them, they will receive two credits. The credit that was pulled from the merchant account when the dispute was filed and the … Read More

Can Payment Fraud Happen Through Voice Assistants?

Sydney VaccaroFraud PreventionLeave a Comment

Can Payment Fraud Happen Through Voice Assistants

Professional writer Ashley Halsey works for Lucky Assignments and Gum Essays. She is constantly researching new developments with cyber security and fraud risk to share with her audience. She enjoys finding the benefits of new technologies while protecting the safety and security of our personal and business lives. About 31 percent of consumers now own voice-activated devices, up from 27 percent in 2018 and 14 percent in 2017. Technology for voice assistants is a great new … Read More

2019 Round-Up of the Best Dispute Content We Created

Sydney VaccaroFraud PreventionLeave a Comment

2019 Round-Up of the Best Dispute Content We Created

As we enter the new year, we wanted to look back on 2019. Below is a collection of our most popular, most helpful, best-researched articles of 2019. These top articles are divided into four different sections: Top Reads are this year’s most-read articles (and for a good reason). What Merchants Need-to-Know is the most valuable information for merchants. Looking into 2020 are articles based on new trends that we predict will continue to grow. Personal Favorites … Read More

The 3 Types of Dispute Management Software

Sydney VaccaroChargeback BasicsLeave a Comment

The 3 Types of Dispute Management Software

Dispute management is necessary for every company that wants to prevent fraud and protect hard-earned revenue. There are three core types, or functions, of dispute management software that helps merchants prevent and manage disputes. However, these types should not operate independently. In fact, when used together, merchants can have the most robust dispute management process possible. The three core functions of dispute management software are: True fraud happens when a fraudster obtains stolen credit card credentials … Read More