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Dispute Best Practices to Minimize Fraud Cost During the COVID-19 Crisis

The behavior of cardholders during the COVID-19 crisis is setting up merchants to receive an increase in disputes in the coming weeks and months. The combination of ecommerce purchases, high purchase volumes as cardholders prepared for quarantine, and the possible cut back in spending due to job loss or economic fear creates the perfect situation for fraud to emerge. This guide is the perfect way to make sure your company retains your hard-earned revenue.


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What’s inside the guide

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PREVENTING TRUE FRAUD

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PREVENTING LEGITIMATE CHARGEBACKS

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PREVENTING FRIENDLY FRAUD

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HOW TO PREVENT & REVEAL CHARGEBACK FRAUD

Your Dispute Guide for the Current Landscape

Take action now

As projected by industry experts and the card networks themselves, merchants are expected to receive an increase in disputes as a result of the COVID-19 crisis.

Right now, more than ever, is the best time to take proactive steps to prevent disputes and stop fraud loss.

By implementing best practices for your front-end fraud solutions and dispute resolution process, your company will be in the best position to retain hard-earned revenue and protect your bottom line. 

Become an instant dispute expert

The Chargeback App is already programmed with deep dispute knowledge and response expertise, so you automatically include the most compelling evidence possible in your dispute responses. Find out how it’s done during a live demo with one of our dispute specialists.

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