Evidence Gathering Strategies for Physical Subscriptions

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Evidence Gathering Strategies for Physical Subscriptions

If you’re a merchant that sells physical goods on subscription billing model, this blog post is for you. We will go through some of the specific evidence required by the card networks for subscription physical good disputes and where to find it. Depending on the card network, reason code, and transaction modifier, the evidence needed in a dispute response will change. For recurring billing disputes, there is specific evidence that is required by the card network. … Read More

The Free Trial Crack Down

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MasterCard's Free Trial Crack Down

Mastercard announced new rules for merchants that offer free trials; requiring merchants to gain the cardholder’s approval to continue charging them for the service. The goal is to prevent any unwanted charges on the cardholder’s account. Mastercard explained in their press release the reason for the change: “At Mastercard, we want every commerce engagement to be simple, safe and secure and we are introducing rules for merchants that offer free-trials to make this a hassle-free experience … Read More