It’s All About Communication (Even in Chargeback Responses)

Sydney VaccaroChargeback Basics, Chargeback ResponsesLeave a Comment

It's All About Communication (Even in Chargeback Responses)

Effective communication is key in any good relationship. In friendships, marriages, partnerships, coworkers, and even in the relationship between a merchant and the bank’s dispute analyst. Now, the last relationship may not seem like the others I listed. But effective communication is an absolute necessity when describing compelling evidence and … Read More

How to Save Time from Chargeback Responses

Alex ForbessChargeback BasicsLeave a Comment

Time is of the essence for all merchants. Every minute not spent on growth is another minute spent on other tasks, such as dispute management. Merchants are at a disadvantage if there is no clear documentation available to resolve disputes and submit chargeback responses. This why we took time to … Read More