The operations team is obsessed with achieving success for our clients. Attention to detail is an understatement and any initiative that doesn’t have the merchant’s best interest at heart is rejected. Seriously, don’t be surprised to see analysts get goosebumps after they win a chargeback for a merchant.
Data Entry Specialists are responsible for completing data entry tasks in our internal chargeback management system. Successful candidates will have a strong attention to detail and processes. Analysts are expected to work efficiently to meet goals and to cross train in other areas of the business to provide exceptional support to our clients.
- Gather and enter appropriate data from various systems
- Work with customers to resolve product and service issues
- High School Diploma
- Strong computer skills required
- Proficiency in MS Office and Google Docs preferred
- Experience in chargebacks or in the payments industry preferred
- Excellent communication skills
- Detail Oriented
- Results Driven
- Demonstrates initiative and desire to grow with the company
- Ability to listen to customers and resolve conflict
- Ability to analyze information, think through difficult problems, and make critical decisions based on limited information.
- Desire to work in a fast paced, fun work environment with a highly motivated team.