American Express Chargeback Reason Code C02

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American Express Cardmember Dispute Reason Codes

American Express reason code C02 represents a situation where the merchant agrees to accept a return from the customer, but credits the customers account an amount less than the purchase price.

American Express Inquiry Reason Code 021

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American Express Inquiry Reason Codes

American Express inquiry reason code 021 is used when the cardholder claims the goods/services were canceled or expired, or that they were unsuccessful in their attempts to cancel the goods/services with the merchant.

American Express Chargeback Reason Code C04

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American Express Cardmember Dispute Reason Codes

American Express reason code C04 is used when a customer returns a previously purchased product to a merchant expecting a refund of the purchase amount, yet a credit is not processed.