Chargeback Management for Authorize.Net

I want chargeback management.

Use your Authorize.Net data to create chargeback responses in seconds.

Chargeback responses made simple


A better way to manage customer disputes.

Get faster and more effective chargeback management when you use your Authorize.Net data to create dispute, claim, and chargeback responses in seconds.

Get Started with Real-time Dispute Resolution

THE CHARGEBACK APP


Respond to disputes faster.

Identify

Authorize.Net and your shopping cart platform identify the relevant data tied to the customer and dispute.

Aggregate

The relevant data is aggregated into a chargeback response template you review and build upon, if necessary.

Generate

Generate the finalized response and download it as a PDF or editable DOCx ready to send to your processor.

Identify and aggregate, then generate.

Authorize.Net and your shopping cart platform identify the relevant data tied to the customer and dispute.

The relevant data is aggregated into a chargeback response template you review and build upon, if necessary.

Generate the finalized response and download it as a PDF or editable DOCx ready to send to your processor.

THE NEW WAY TO MANAGE CHARGEBACKS


Save time.

Reduce the time you spend responding to chargebacks by as much as 90%. Responses take seconds, not hours.

APIs > manual data pulling.

The app identifies and aggregates the data your response needs. No more scouring databases.

No more “data dump” responses.

Respond with only the relevant compelling evidence required by Visa, MasterCard, American Express, or Discover.

Flexible solution built by experts.

The first self-serve chargeback response platform available to stores of all sizes, built by dispute and payments experts.

The new way to manage chargebacks.

Save time.

Reduce the time you spend responding to chargebacks by as much as 90%. Responses take seconds, not hours.



APIs > manual data pulling.

The app identifies and aggregates the data your response needs. No more scouring databases.

No more “data dump” responses.

Respond with only the relevant compelling evidence required by Visa, MasterCard, American Express, or Discover.



Flexible solution built by experts.

The first self-serve chargeback response platform available to stores of all sizes, built by dispute and payments experts.

The only post-transaction solution for fraud teams.

Give your internal team the power to address fraud that occurs after the transaction happens. Whether your fraud team is comprised of dozens of payments professionals or a handful of employees pulling double-duty, the Chargeback app improves both efficiency and effectiveness.

Post-Transaction Fraud Solution for Teams

Give your internal team the power to address fraud that occurs after the transaction happens. Whether your fraud team is comprised of dozens of payments professionals or a handful of employees pulling double-duty, the Chargeback app improves both efficiency and effectiveness.

Data-fueled compelling responses.

Responses you create with Chargeback always include relevant evidence that’s specific to the dispute, reason code, and your industry. Every¬†finalized response you create is available as a PDF or editable DOCx download.

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    AVS RESULTS

  • authorization_detailsAUTHORIZATION DETAILS
  • terms_and_conditionsTERMS AND CONDITIONS
  •  

    tracking_informationTRACKING NUMBERS



  • customer_communicationCUSTOMER CORRESPONDENCE
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    screen_shotsSCREENSHOTS

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    sales_receiptsSALES RECEIPTS

  • product_detailsPRODUCT INFORMATION

Data-fueled compelling responses.


Relevant data creates compelling responses.

Responses you create with Chargeback always include relevant evidence that’s specific to the dispute, reason code, and your industry. Every¬†finalized response you create is available as a PDF or editable DOCx download.

Integrated to your shopping cart technology.

Connecting Authorize.Net is just the beginning. It’s the combination of transactional and customer data that makes responses compelling. Generate more comprehensive responses even faster when you integrate your store’s shopping cart platform.





Integrate more, do less


Put the data from your store to work.

Connecting Authorize.Net is just the beginning. It’s the combination of transactional and customer data that makes responses compelling. Generate more comprehensive responses even faster when you integrate your store’s shopping cart platform.

Put your Authorize.Net data to work.

Request an invitation to see if you qualify for our early-access beta program.

Request an Invite to Learn More

See why responding to Authorize.Net chargebacks has never been easier.

Get Started with Real-time Dispute Resolution